Processing Intake Specialist - PT

GraceWorks Ministries, Inc.; Franklin (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

GraceWorks Ministries, Inc. in Franklin, TN is seeking an in-person Processing Associate to join our busy retail/warehouse team. You will greet donors, receive and sort donations, and help maintain an organized processing area to support our thrift stores.

The role requires lifting up to 50 lbs, standing for long periods, and providing friendly donor service while sharing the GraceWorks story. Some Saturdays are required, with schedules varying to meet operational needs.

Qualifications

• Ability to lift at least 50 lbs and stand for extended periods.
• Experience in donor and customer service.
• Ability to explain the GraceWorks story to visitors.
• Maintain clean, organized processing space and adapt to changes.

Responsibilities

• Lift, sort and price inventory.
• Receives donations, placing them into bins for tagging.
• Maintain brand awareness and fashion sensibilities in merchandise bin placement.
• Assist with seasonal and departmental inventory integration.
• Assist training intake volunteers.
• Greets donors and delivery personnel.
• Offer receipts to all donors.
• Be able to tell the GraceWorks story to anyone who asks.
• Help keep warehouse processing area maintained and organized.
• React to change proactively and perform other essential tasks with a positive attitude.

Skills

Interpersonal skills

Processing system

Donor service

Organizational skills

Brand awareness

Communication

Problem solving

Multi-tasking

Teamwork

Education

Previous work experience preferred

Job description

This is an in-person position located at 104 Southeast Parkway, Franklin, TN 37064. This position is not eligible for work from home unless otherwise noted or for emergency closures. The standard work schedule will consist of 40 hours per week, with some Saturdays required. Specific schedules may vary based on operational needs.

The Processing Associate supports the GraceWorks Ministries goals, values and philosophy by exhibiting the following behaviors: excellence, quality service, commitment and accountability. Communication skills, teamwork, job knowledge and leadership are essential for each member of the GraceWorks team.

POSITION SUMMARY

The Processing Associate is responsible for receiving and sorting in-kind donations through our donation entryway at Graceworks Franklin. They are also responsible for greeting in-kind donors and delivery personnel, making sure all visitors of our processing entryway are sufficiently directed. Maintains high standard for items selected and ultimately sold in our Thrift Stores. Maintains organization of the donation space to ensure neatness and functionality of the area.

PRIMARY DUTIES AND RESPONSIBILITIES include the following:

• Lift, sort and price inventory.
• Receives donations, placing them into appropriate bins for tagging.
• Maintain brand awareness and fashion sensibilities in selection of merchandise to be placed into appropriate bins.
• Help with seasonal and departmental inventory for integration into the ongoing processing chain.
• Assist with training intake volunteers.
• Greets donors and delivery personnel.
• Offer receipts to all donors as they drop off donations.
• Be able to tell the GraceWorks story to anyone who asks.
• Assist in keeping warehouse processing area maintained and organized.
• Able to react to change proactively, and handle all other duties and essential tasks as assigned with a positive attitude.

SUPERVISORY RESPONSIBILITIES

N/A

Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

- Previous work experience preferred

OTHER SKILLS

• Strong interpersonal skills
• Must be able to articulate and teach the processing system
• Donor & Customer Service sensitivity
• Highly developed organizational, planning and communication skills
• Brand awareness and fashion sensibility is mandatory
• Ability to communicate effectively with a diverse range of individuals
• Problem-solving skills
• Physically able to lift at least 50lbs. or more
• Good judgment
• Ability to handle multiple tasks simultaneously
• Ability to work effectively with others

WORK ENVIRONMENT

Position is in a retail / warehouse setting that involves everyday risks or discomforts that require normal safety precautions. May encounter hot working conditions, based on the season.

- Must be able to lift up to at least 50 pounds.

- Must be able to stand for up to entire shift.