Donations & Merchandise Associate - Shop Floor Impact

Goodwill NYNJ; Baldwin Place (NY); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Generous time off

Wellness resources

Health benefits

Retirement matching

Transit benefits

Job summary

Goodwill Industries of Greater New York and Northern New Jersey, Inc. is seeking a Thrift Store Associate in Somers, NY. This full-time, hourly role involves receiving donations, sorting, tagging, pricing, and preparing merchandise for the sales floor.

You will stand for long periods, lift up to 50 pounds, and help maintain a clean, safe, and organized stockroom while delivering friendly donor and customer service. Weekday and weekend availability is required.

Qualifications

• High school diploma or equivalent preferred.
• Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.
• Ability to provide friendly, respectful service to a diverse donor and customer population.
• Ability to follow safety procedures and operational guidelines.

Responsibilities

• Sort, grade, and inspect donations (textiles, housewares, electronics, shoes, and accessories) for quality and condition.
• Tag and price merchandise according to company standards, meeting production goals per hour.
• Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
• Organize and separate items for e-commerce and clearance departments, accurately labeling all goods.
• Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
• Provide excellent customer and donor service, including accepting donations, issuing receipts, and ensuring the donation area remains neat and organized when needed.
• Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks.

Skills

Customer service

Donation processing

Retail operations

Warehouse environments

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Goodwill Industries of Greater New York and Northern New Jersey, Inc. is seeking a Thrift Store Associate in Somers, NY. This full-time, hourly role involves receiving donations, sorting, tagging, pricing, and preparing merchandise for the sales floor.

You will stand for long periods, lift up to 50 pounds, and help maintain a clean, safe, and organized stockroom while delivering friendly donor and customer service. Weekday and weekend availability is required.