Thrift Store Merchandising & Customer Service Associate

Goodwill NYNJ; City of Middletown (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Time off

Health benefits

Parental leave

Retirement match

Transit benefit

Job summary

Goodwill Industries of Greater New York and Northern New Jersey, Inc. in Middletown, NY is seeking a Thrift Store Associate for a full-time, on-site role.

You’ll help receive donations, sort, tag, price, and prepare items for sale, while maintaining a clean stockroom and adhering to safety standards. You’ll stand for long periods, lift up to 50 pounds, and work weekday and weekend shifts during all store hours.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service, donation processing, or retail is a plus.
• Ability to stand for extended periods and lift up to 50 pounds.
• Strong communication and teamwork skills.
• Comfortable performing in a fast-paced environment.

Responsibilities

• Sort, grade, and inspect donations for quality and condition (textiles, housewares, electronics, shoes, accessories).
• Tag and price merchandise according to company standards, meeting production goals per hour.
• Prepare items on rolling racks and carts for transport to the sales floor.
• Organize items for e-commerce and clearance departments with clear labeling.
• Follow safety procedures and maintain a clean, secure work environment.
• Provide friendly customer and donor service, including receipts and donation area upkeep.
• Support Goodwill's mission by increasing efficiency in daily tasks.
• Perform other duties as assigned to support the store team and organization goals.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Greater New York and Northern New Jersey, Inc. in Middletown, NY is seeking a Thrift Store Associate for a full-time, on-site role.

You’ll help receive donations, sort, tag, price, and prepare items for sale, while maintaining a clean stockroom and adhering to safety standards. You’ll stand for long periods, lift up to 50 pounds, and work weekday and weekend shifts during all store hours.