Donations Driver & Logistics Coordinator

Healing House Inc; Kansas City (MO); On-site; USD 21,000 - 29,000; Full time

Job summary

Healing House Inc. in Kansas City, MO is seeking a Box Truck Driver to coordinate and manage donation pickups, drive the donations truck, and maintain relationships with donors.

This full-time role requires safe driving, accurate record-keeping, and effective communication with donors and volunteers. The driver will organize schedules, ensure items are handled properly, and support drives and events with strong customer service and safety awareness.

Qualifications

• Education: High school diploma or equivalent; additional training or education in logistics or customer service is a plus.
• Experience: Previous experience in a similar role, especially in donation collection or logistics, is preferred.
• Licensing: Valid driver’s license with a clean driving record; class E driver’s license is required
• Physical Requirements: Ability to perform physically demanding tasks, including lifting and moving heavy items.
• Interpersonal Skills: Strong interpersonal skills to build and maintain positive relationships with donors and colleagues.
• Safety Awareness: Knowledge of safety protocols and procedures for handling and transporting donations.

Responsibilities

• Coordinate and manage the collection of donations, including scheduling and organizing pick-up times.
• Drive the donations truck to pick up items from various locations, ensuring the safe and efficient transportation of donated goods.
• Maintain a detailed log of donation pickups and deliveries, ensuring accurate record-keeping.
• Communicate with donors to confirm pickup times, addresses, and specific instructions for handling donations.
• Inspect donated items to ensure they meet the organization's standards for acceptance.
• Load and unload donations safely, using appropriate equipment and techniques.
• Maintain the donations truck, ensuring it is clean, fueled, and in good working condition.
• Organize and store donated items in designated areas, ensuring items are sorted and categorized appropriately.
• Work collaboratively with other staff and volunteers to coordinate the processing and distribution of donations.
• Provide excellent customer service to donors, addressing any questions or concerns they may have.
• Maintain an inventory of donation supplies and equipment, ensuring everything needed for pickups is available.
• Assist in organizing and setting up donation drives and events.
• Follow all safety protocols and guidelines when driving and handling donations.
• Perform other related duties as assigned to support the overall mission and goals of the organization.

Skills

Driving Skills

Customer Service

Organizational Skills

Physical Stamina

Communication Skills

Attention to Detail

Problem-Solving

Time Management

Teamwork

Education

High school diploma or equivalent

Job description

Healing House Inc. in Kansas City, MO is seeking a Box Truck Driver to coordinate and manage donation pickups, drive the donations truck, and maintain relationships with donors.

This full-time role requires safe driving, accurate record-keeping, and effective communication with donors and volunteers. The driver will organize schedules, ensure items are handled properly, and support drives and events with strong customer service and safety awareness.