Donation & Transportation Operations Manager

Goodwill; Honolulu (HI); On-site; USD 65,000 - 88,000; Full time

Job summary

Goodwill Hawaii is seeking a Donation and Transportation Assistant Manager to oversee all donated goods operations within the Retail Operations division. Based in Honolulu, this role reports to the Assistant Director of Logistics and directs Attended Donation Center sites, staff, and collection events while tracking data and reporting on performance.

The position requires at least two years of college with supervisory experience, strong communication skills, and the ability to work

Qualifications

• Minimum two years of college plus related supervisory experience in operations management and customer service.
• Demonstrated ability to supervise a large staff in customer service, processing, transportation, and/or facility maintenance operations (preferred).
• Ability to work independently with strong verbal and written communication skills.

Responsibilities

• Oversees donated goods operations with minimal supervision.
• Manages personnel and Attended Donation Center (ADC) sites.
• Coordinates community collection events.
• Tracks operational data and prepares reports.
• Develops and implements plans to meet goals and objectives.
• Directs and coordinates Transportation Department activities.
• Supervises staff directly or through subordinate employees.

Skills

Staff supervision

Customer service

Operations management

Verbal and written communication

Microsoft Office

Education

Two years of college

Job description

Goodwill Hawaii is seeking a Donation and Transportation Assistant Manager to oversee all donated goods operations within the Retail Operations division. Based in Honolulu, this role reports to the Assistant Director of Logistics and directs Attended Donation Center sites, staff, and collection events while tracking data and reporting on performance.

The position requires at least two years of college with supervisory experience, strong communication skills, and the ability to work