Donation Support Coordinator - Life-Saving Logistics

Network For Hope; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401K

Life and disability insurance

Pet insurance discounts

Wellness programs like Calm

Education reimbursement

Flexible schedules

On-the-job training

Job summary

Network for Hope is seeking a Donation Support Services Coordinator (DSSC) to be the first line of communication between hospitals, donor families, and clinical partners, guiding the donation process with compassion and precision.

You will evaluate referrals in real time, coordinate logistics for organ, tissue, and eye donations, document critical information, and support time-sensitive decision-making in fast-paced environments.

Qualifications

• Excellent communication and critical thinking skills.
• Calm, collected, and detail-oriented—even in fast-paced moments.
• Some medical knowledge or background in healthcare, EMS, or a related field (preferred).
• Comfort with overnight shifts, weekends, and holidays as needed.

Responsibilities

• Act as the first line of communication between hospitals, donor families, and clinical partners.
• Evaluate referrals for potential donors in real time.
• Coordinate logistics for organ, tissue, and eye donations.
• Document and track critical information in fast-paced environments.
• Support time-sensitive decision-making with compassion and precision.

Skills

Communication

Critical thinking

Calm under pressure

Healthcare knowledge

Education

High School Diploma

Associates degree or related certification

Job description

Network for Hope is seeking a Donation Support Services Coordinator (DSSC) to be the first line of communication between hospitals, donor families, and clinical partners, guiding the donation process with compassion and precision.

You will evaluate referrals in real time, coordinate logistics for organ, tissue, and eye donations, document critical information, and support time-sensitive decision-making in fast-paced environments.