Donation Station Specialist

Crisis Center of Comal County; New Braunfels (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Crisis Center of Comal County in New Braunfels, TX, is seeking a Donation Station Associate. You will welcome donors, sort donations, and move items to the thrift shop, storage, or client-service areas. This fast-paced, outdoor role requires physical work and a friendly, service-driven approach.

Schedule: Tue–Sat, 9:30 AM–6:30 PM with flexibility. Qualifications include a high school diploma or GED, TX driver’s license, strong customer service, and ability to lift up to 60 pounds.

Qualifications

• High school diploma or GED.
• Valid Texas driver’s license and proof of auto liability insurance.
• Strong customer service and interpersonal skills.
• Basic communication, organizational, and math skills.
• Ability to safely lift and carry up to 60 pounds and perform physically demanding work throughout the day.
• Ability to work primarily outdoors in varying and sometimes extreme weather conditions.
• Successful completion of required background screening, including fingerprinting, drug screening, and driving record check.
• Preferred: bilingual English/Spanish communication skills.
• First Aid and CPR certification is required but may be completed after hire with agency guidance.

Responsibilities

• Welcome donors and provide friendly, professional customer service—even during busy donation periods.
• Help unload bags, boxes, furniture, household items, and other donations.
• Inspect donations for condition, cleanliness, safety, and resale potential.
• Sort merchandise by department, category, size, season, and priority.
• Recognize name brands, vintage pieces, valuable merchandise, and items that may require special pricing.
• Keep the donation station clean, organized, safe, and ready for the next donor.
• Move merchandise efficiently between the donation station, sorting areas, storage, and retail floor.
• Assist with pricing, tagging, hanging, stocking, inventory, and general thrift shop operations.
• Help with donation pickups, deliveries, community events, and other agency activities.
• When assigned, assist survivors and clients with vouchers and essential-item needs while protecting their dignity, privacy, and confidentiality.
• Work alongside staff and volunteers to keep the thrift operation running smoothly.
• Additional Responsibilities: Perform other duties as assigned while following agency safety, security, and confidentiality practices.

Skills

Customer service

Interpersonal skills

Communication

Physical stamina

Bilingual English/Spanish

Education

High school diploma or GED

First Aid and CPR certification

Job description

Crisis Center of Comal County in New Braunfels, TX, is seeking a Donation Station Associate. You will welcome donors, sort donations, and move items to the thrift shop, storage, or client-service areas. This fast-paced, outdoor role requires physical work and a friendly, service-driven approach.

Schedule: Tue–Sat, 9:30 AM–6:30 PM with flexibility. Qualifications include a high school diploma or GED, TX driver’s license, strong customer service, and ability to lift up to 60 pounds.