Donation Specialist: Fast-Paced Warehouse & Donor Service

Goodwill Northern New England; Salem (NH); On-site; USD 21,000 - 23,000; Full time

Job summary

Goodwill Northern New England in Salem, NH is hiring Donation Specialists to greet donors, accept donations, and move heavy loads using light machinery. You will sort donations by type and quality, and practice quick decision-making to keep items within acceptance guidelines.

This role includes comprehensive safety training, operation of pallet jacks and other equipment, and delivering a friendly, best-in-class donor experience.

Qualifications

• Positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support your tasks.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check meeting agency standards.
• Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.
• High School Diploma/GED or better.

Responsibilities

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.

Skills

Positive attitude

Customer service

Interpersonal skills

Team player

Self-starter

Motivation to learn

Flexibility

Able to handle lifting

Education

High School Diploma/GED or better

Tools

Pallet jacks

Power equipment

Job description

Goodwill Northern New England in Salem, NH is hiring Donation Specialists to greet donors, accept donations, and move heavy loads using light machinery. You will sort donations by type and quality, and practice quick decision-making to keep items within acceptance guidelines.

This role includes comprehensive safety training, operation of pallet jacks and other equipment, and delivering a friendly, best-in-class donor experience.