Donation Center Associate: Fast-Paced Warehouse & Donor Care

Goodwill Northern New England; Biddeford (ME); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403(b) retirement plan with employer/2

Paid disability insurance

Generous PTO

Employee discount (30%)

Job summary

Goodwill Northern New England is hiring a Donation Specialist to greet donors, accept donations, and move loads using light machinery. You’ll sort items by type, determine suitability, and provide receipts and assistance to customers in a fast-paced, friendly retail environment.

The role emphasizes teamwork, safety training, and the ability to communicate clearly with donors while complying with all policies. Physical work and weekend hours may be required.

Qualifications

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support your tasks.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check meeting agency standards.
• Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Responsibilities

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.

Skills

Positive attitude

Mathematical skills

Literacy skills

Equipment handling

Schedule flexibility

Background check

Lifting ability

Education

High School Diploma/GED

Tools

Pallet jacks

Power equipment

Job description

Goodwill Northern New England is hiring a Donation Specialist to greet donors, accept donations, and move loads using light machinery. You’ll sort items by type, determine suitability, and provide receipts and assistance to customers in a fast-paced, friendly retail environment.

The role emphasizes teamwork, safety training, and the ability to communicate clearly with donors while complying with all policies. Physical work and weekend hours may be required.