Donation Specialist

Goodwill Industries of Northern New Engl; Topsham (ME); Hybrid; USD 44,083,200 - 63,369,600; Full time

Benefits offered by this job

Medical coverage

PTO (Paid Time Off)

403(b) retirement plan with employer"s

Employee discount at Goodwill stores

Job summary

Goodwill NNE is seeking a Donation Specialist to provide excellent service to donors and efficiently manage donations at our Maine site. You will inspect, sort, and track donations, greet donors, and safely operate power equipment to organize goods.

The role requires strong math and reading skills, a flexible schedule including evenings and weekends, and a positive, team-oriented attitude. A background check is required for employment.

Qualifications

• Math and reading skills required for daily donation processing.
• A flexible schedule including evenings, weekends, and holidays.
• A positive, friendly attitude to create a welcoming environment.

Responsibilities

• Inspect, accept, track and sort donations for proper placement.
• Greet donors and provide outstanding customer service.
• Safely operate power equipment to organize donated goods.
• Sort merchandise into correct categories while ensuring quality.
• Load and unload materials and keep the site organized throughout the day.

Skills

Customer service

Mathematical skills

Literacy skills

Flexible schedule

Positive attitude

Team player

Education

High School Diploma or GED

Tools

Power equipment

Job description

As a Donation Specialist, you'll become an essential part of our team, providing top-notch customer service and efficiently managing donations. Here's what your role entails:

• Inspect, Accept, Track, and Sort Donations: You'll ensure all donations find their way to the right place.


• Outstanding Customer Experience: Greet our donors and lend a hand when needed.


• Operate Power Equipment: Safely handle power equipment to organize and store donated goods.


• Categorize and Sort Merchandise: Keep things organized by sorting merchandise into the correct categories while ensuring quality and value.


• Load and Unload Materials: Help us prepare our donations by loading and unloading materials into containers.


• Efficient Donation Processing: Process donations throughout the day, keeping our donation site organized and efficient.

Minimum Qualifications:

• Mathematical and Literacy Skills: We're looking for team members with a solid grasp of math and reading skills who will be your trusty companions daily.


• Flexible Schedule: If you're the type who can roll with varying hours, including evenings, weekends, and holidays, we'd love to have you on board.


• Positive and Friendly Attitude: Bring your positivity and a smile to create a fantastic work environment for all of us.


• Clear Background Check: To ensure we meet agency standards and maintain a safe work environment, a criminal background check must be completed.

Preferred Qualifications:

• Experience or Certification: prior experience or certification in light manufacturing, processing, or warehouse work is a plus.


• Thrift or Used Goods Experience: Any prior experience with thrift or used goods processing is a bonus.


• High School Diploma or Equivalent: If you've completed high school or hold a GED, HiSET, or an equivalent qualification, we consider that a valuable achievement.

What We Offer

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

• Medical, Vision, and Dental benefits


• Generous PTO Plan


• Paid Short- & Long-Term Disability.


• 403(b) retirement plan with employer match


• 50% Employee discount at Goodwill stores in ME, NH & VT


• Valuable job training with growth potentialand more!

We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Qualifications

Skills

Preferred

Customer Service

Interpersonal Skills

Leadership

Behaviors

Preferred

Team Player:

Works well as a member of a group

Motivations

Preferred

Self-Starter:

Inspired to perform without outside help

Ability to Make an Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School Diploma/GED or better.

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.