Donation Services Lead - Hospital Operations

LOPA; Covington (LA); On-site; USD 70,000 - 110,000; Full time

Job summary

LOPA is seeking a Donor Services Manager to lead the Hospital Services team in Covington, LA. You will drive operational excellence, ensure regulatory compliance, and foster a culture of accountability and professional growth across staff and volunteers.

You will mentor teammates, optimize workflows, collaborate with clinical partners, and coordinate with HR on staffing and performance development while advancing LOPA’s mission of service excellence in donor services.

Qualifications

• Bachelor’s degree in a related field preferred; equivalent education and/or experience may be considered in lieu of a degree.
• Certification or licensure (e.g., CPTC, RN, RT).

Responsibilities

• Strategic leadership aligned with mission and initiatives.
• Oversees daily operations, scheduling, and compliance.
• Mentors staff and partners with HR on development.
• Engages stakeholders to ensure cross-functional alignment.
• Oversees donation services in assigned region, including hospital processes.
• Participates in meetings, audits, documentation, policy updates.

Skills

Leadership

Communication

Donor assessment

Data-driven improvement

Education

Bachelor’s degree in related field

Certification or licensure (e.g., CPTC, RN, RT)

Tools

Microsoft Office

Google Workspace

Job description

LOPA is seeking a Donor Services Manager to lead the Hospital Services team in Covington, LA. You will drive operational excellence, ensure regulatory compliance, and foster a culture of accountability and professional growth across staff and volunteers.

You will mentor teammates, optimize workflows, collaborate with clinical partners, and coordinate with HR on staffing and performance development while advancing LOPA’s mission of service excellence in donor services.