Donation Services Associate — Outdoor Customer Care

Goodwill of Colorado; Centennial (CO); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Short term disability

Long term disability

Retirement plan

Daily Pay

Job summary

Goodwill of Colorado is seeking a Donation Services Associate for the County Line Store and Foxridge Donation Center. The role greets customers, processes donations, and works outdoors in all weather. Donor hours span 9 AM–5 PM at donation centers and 8 AM–8:30 PM at stores.

You will unload donations, sort items, maintain safety and cleanliness, and assist with truck loading. Requires HS diploma and 1 year retail experience, plus strong English, computer and customer service skills.

Qualifications

• High School diploma or equivalent preferred.
• 1 year of retail experience preferred.
• Ability to lift and unload donations.
• Ability to work in varying weather conditions.
• Read, write and communicate effectively in English.

Responsibilities

• Greet customers and answer questions in a timely manner.
• Unload donations from vehicles or other areas.
• Sort donations into appropriate bins or production areas.
• Inspect and sort donations based on quality for sales or transfer.
• Maintain safe, organized, and clean donation areas.
• Assist with loading donations onto trucks as needed.
• Crosstrain in other departments and cover similar roles.

Skills

Customer service

Communication

English proficiency

Weather tolerance

Computer skills

Education

High School diploma or equivalent

Tools

Email

Job description

Goodwill of Colorado is seeking a Donation Services Associate for the County Line Store and Foxridge Donation Center. The role greets customers, processes donations, and works outdoors in all weather. Donor hours span 9 AM–5 PM at donation centers and 8 AM–8:30 PM at stores.

You will unload donations, sort items, maintain safety and cleanliness, and assist with truck loading. Requires HS diploma and 1 year retail experience, plus strong English, computer and customer service skills.