Donation Processing Specialist — Support & Impact

Mykroc; Saint Joseph (MO); Hybrid; USD 26,863,000 - 30,893,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program (EAP)

Paid Training

Career Development Opportunities

Mission-Driven Work Environment

Job summary

The Salvation Army Family Store in St. Joseph, MO is seeking a Donation Processing Associate. You will help accept, process, sort, and prepare donated items while delivering excellent donor service.

This role offers paid training, opportunities to develop customer service, retail, and warehouse skills, and a flexible, team‑oriented environment. The position is part‑time, 25 hours per week, with pay at $15.00 per hour.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills and ability to work with numbers.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Greet donors and provide exceptional customer service.
• Assist donors with unloading and accepting donations.
• Accurately process and track donated items.
• Inspect donations and identify acceptable materials.
• Safeguard all donated goods and assigned equipment.
• Educate donors on donation guidelines and available services.
• Sort, categorize, and process donated merchandise according to Salvation Army standards.
• Power sort donations as received, where applicable.
• Support production goals and processing standards.
• Load and unload Salvation Army trucks in accordance with center policy.
• Assist with moving merchandise and materials throughout the facility.
• Maintain a clean, organized, and safe donation area.
• Follow company policies and safety procedures.
• Report complaints, injuries, equipment issues, or property damage promptly.
• Assist with maintaining an efficient donation flow and processing area.
• Paid training on donation procedures and production standards.
• Hands-on instruction for donation processing and merchandise handling.
• Ongoing coaching and support from store leadership.
• Opportunities to develop customer service, retail, and warehouse skills.

Skills

Strong English communication skills

Customer service

Basic computer skills

Basic math skills

Background check

Flexible schedule

Education

High School Diploma

Tools

Basic computer systems

Job description

The Salvation Army Family Store in St. Joseph, MO is seeking a Donation Processing Associate. You will help accept, process, sort, and prepare donated items while delivering excellent donor service.

This role offers paid training, opportunities to develop customer service, retail, and warehouse skills, and a flexible, team‑oriented environment. The position is part‑time, 25 hours per week, with pay at $15.00 per hour.