Donation Processing Specialist - Retail

Goodwill Industries Group; Warsaw (IN); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill in Warsaw, IN is seeking a Store Associate to support donation processing and retail operations. You will receive, sort, price, and prepare donated goods for sale while ensuring safety and quality standards.

This role emphasizes excellent customer service, accuracy, and the ability to work quickly in a fast-paced environment. Candidates must be able to lift up to 50 lbs and follow schedules and safety protocols. Goodwill’s mission to empower people guides daily work.

Qualifications

• Strong attention to detail and ability to follow schedules, guidelines, and safety protocols.
• Excellent customer service and communication skills, professionalism with donors and shoppers.
• Ability to work efficiently in fast-paced environments while maintaining accuracy and quality.
• Working knowledge of donation processing standards and safety practices.
• Ability to learn policies quickly and adapt to changing tasks or priorities.
• Ability to work independently with minimal supervision or collaboratively in a team.

Responsibilities

• Drive Thru (Donation Receiving): Reception of donations, sorting into clothing, wares, salvage and trash, and labeling.
• Wares Processor: Price and evaluate incoming donations; identify ecommerce-worthy items.
• Clothing Processor: Ticket and hang clothing to standards; meet production goals of 100 items per rack.
• Universal Responsibilities: Provide excellent donor and shopper service; keep areas safe and clean; use approved tools to help determine fair prices; perform other tasks as needed.

Skills

Attention to detail

Customer service

Fast-paced work

Accuracy

Organization

Problem solving

Job description

Goodwill in Warsaw, IN is seeking a Store Associate to support donation processing and retail operations. You will receive, sort, price, and prepare donated goods for sale while ensuring safety and quality standards.

This role emphasizes excellent customer service, accuracy, and the ability to work quickly in a fast-paced environment. Candidates must be able to lift up to 50 lbs and follow schedules and safety protocols. Goodwill’s mission to empower people guides daily work.