Donation Processing & Merchandising Associate

Goodwill of the Finger Lakes; Macedon (NY); On-site; USD 17,000 - 25,000; Full time

Job summary

Goodwill of the Finger Lakes in Macedon, NY is seeking a Wares Processor to prepare donated items for our retail stores and support community programs. The role focuses on sorting, pricing, tagging, and labeling merchandise while meeting production goals and maintaining safety standards.

The ideal candidate has a high school diploma or GED, strong communication skills, and a willingness to learn. Evening, weekend, and holiday availability is required in a store and donation processing

Qualifications

• High school diploma or GED preferred.
• Previous retail or production experience preferred, but not required.
• Ability to communicate clearly with customers and coworkers.
• Basic reading and writing skills for policies, labels, and routine reports.
• Willingness to learn, receive feedback, and contribute ideas.

Responsibilities

• Sort and assess hard line products (housewares, décor, small appliances, and more) based on quality standards
• Price, tag, and label merchandise accurately using our established pricing guides
• Meet daily and bi-weekly production goals by efficiently processing items
• Maintain strong knowledge of hard line merchandise and continuously build product expertise
• Stock and organize merchandise on the sales floor as needed
• Provide friendly, respectful customer service and assist with customer concerns in accordance with store policies
• Keep workstations, sales areas, and shared spaces clean, safe, and organized
• Follow all safety procedures when handling merchandise and equipment
• Work collaboratively as a positive, supportive member of the store team
• Assist with additional duties as assigned and cross-train in other areas as needed

Skills

Customer service

Communication

Reading & writing

Willingness to learn

Education

High school diploma or GED

Job description

Goodwill of the Finger Lakes in Macedon, NY is seeking a Wares Processor to prepare donated items for our retail stores and support community programs. The role focuses on sorting, pricing, tagging, and labeling merchandise while meeting production goals and maintaining safety standards.

The ideal candidate has a high school diploma or GED, strong communication skills, and a willingness to learn. Evening, weekend, and holiday availability is required in a store and donation processing