Donation Processing & Donor Services Associate

The Salvation Army USA Central Territory; DeKalb (IL); On-site; USD 19,286 - 22,041; Part time

Benefits offered by this job

Paid vacation

Sick time

Holidays

Optional life insurance

403(b) retirement savings plan

Employer funded pension plan

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Dekalb, IL is hiring a Donation Processing Associate to greet donors, process donations, and keep the donation area organized. This part-time role requires versatility, reliability, and a customer-focused mindset.

You will work about 24 hours per week, including evenings, weekends, and holidays, with pay at $15.00 per hour. Training and team support are provided to ensure high standards and smooth operations.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area

Job description

The Salvation Army Thrift Store in Dekalb, IL is hiring a Donation Processing Associate to greet donors, process donations, and keep the donation area organized. This part-time role requires versatility, reliability, and a customer-focused mindset.

You will work about 24 hours per week, including evenings, weekends, and holidays, with pay at $15.00 per hour. Training and team support are provided to ensure high standards and smooth operations.