Donation Processing & Donor Services Associate

Kroc Center; Janesville (WI); Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Paid vacation

Sick time

Holidays prorated

Life insurance

403(b) plan

Pension plan

Job summary

The Salvation Army Thrift Store in Janesville, WI is seeking a part-time Donation Attendant. You will be the first contact for donors, handling donations, and assisting customers as needed.

Responsibilities include greeting donors, processing donations, keeping the donation area organized, and supporting truck loading and pickups. Training is provided, with opportunities to grow in a mission-driven, team-focused environment.

Flexible schedule includes evenings and weekends.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English

Customer service

Basic computer skills

Basic math skills

Flexible schedule

Pre-employment background check

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Janesville, WI is seeking a part-time Donation Attendant. You will be the first contact for donors, handling donations, and assisting customers as needed.

Responsibilities include greeting donors, processing donations, keeping the donation area organized, and supporting truck loading and pickups. Training is provided, with opportunities to grow in a mission-driven, team-focused environment.

Flexible schedule includes evenings and weekends.