Donation Processing & Donor Services Associate

Grkroccenter; Racine (WI); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

403(b) retirement savings plan

Voluntary life insurance options

Sick days with discretionary days

Paid Time Off (Pro-rated for part-time

Job summary

The Salvation Army in Racine, WI is seeking a part-time Donation Processing Associate to welcome donors, process donations, and support the center's operations. This role blends customer service with hands-on donation handling and requires reliability, teamwork, and a friendly, professional demeanor.

Responsibilities include greeting donors, processing and tracking donations, maintaining a tidy donation area, loading/unloading trucks, and assisting with production as needed.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Basic computer skills

Basic math skills

Flexible schedule

Education

High School Diploma or pursuing

Job description

The Salvation Army in Racine, WI is seeking a part-time Donation Processing Associate to welcome donors, process donations, and support the center's operations. This role blends customer service with hands-on donation handling and requires reliability, teamwork, and a friendly, professional demeanor.

Responsibilities include greeting donors, processing and tracking donations, maintaining a tidy donation area, loading/unloading trucks, and assisting with production as needed.