Donation Processing & Donor Experience Associate

The Salvation Army USA Central Territory; Southgate (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Southgate, MI is seeking a part-time Donation Attendant. You will greet donors, process donations, and keep the donation area organized while supporting store operations and community programs.

Training is provided, with opportunities to build retail and customer service skills. The role requires flexibility, including weekends and evenings, and offers an employee discount and support programs.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English

Basic math

Basic computer skills

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Southgate, MI is seeking a part-time Donation Attendant. You will greet donors, process donations, and keep the donation area organized while supporting store operations and community programs.

Training is provided, with opportunities to build retail and customer service skills. The role requires flexibility, including weekends and evenings, and offers an employee discount and support programs.