Donation Processing & Donor Care Associate

The Salvation Army North & Central Illinois Division; Shelby Charter Township (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army North & Central Illinois Division in Shelby Township, MI is seeking a part-time Donation Processing Associate to turn donated items into support for community programs. You will greet donors, process donations, and maintain a clean donation area.

This role requires 25 hours per week, including evenings, weekends, and holidays, with on-the-job training and employee discount benefits. Join a mission-driven team making an impact in the community.

Qualifications

• Ability to greet donors and provide assistance
• Willingness to work evenings, weekends, and holidays as scheduled

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Customer service

Donation processing

Teamwork

Job description

The Salvation Army North & Central Illinois Division in Shelby Township, MI is seeking a part-time Donation Processing Associate to turn donated items into support for community programs. You will greet donors, process donations, and maintain a clean donation area.

This role requires 25 hours per week, including evenings, weekends, and holidays, with on-the-job training and employee discount benefits. Join a mission-driven team making an impact in the community.