Donation Processing & Donor Care Associate

KrocQuincy; Fridley (MN); Hybrid; USD 16,000 - 23,000; Part time

Job summary

The Salvation Army is seeking a Store Backroom Attendant to greet donors, process donations, and maintain an organized donation area. This part-time role supports transport and production areas while upholding our mission-driven work.

Strong English communication, basic computer and math skills, and weekend/evening availability are required. Physical ability to lift up to 50 pounds is expected.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Basic computer skills

Basic math skills

Education

High School Diploma

Job description

The Salvation Army is seeking a Store Backroom Attendant to greet donors, process donations, and maintain an organized donation area. This part-time role supports transport and production areas while upholding our mission-driven work.

Strong English communication, basic computer and math skills, and weekend/evening availability are required. Physical ability to lift up to 50 pounds is expected.