Part-Time Donation Processing Associate

The Salvation Army USA Central Territory; South Lyon (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking a Store Backroom Attendant to be the first point of contact for donors. You will blend friendly customer service with careful donation processing and frontline support for our mission-driven programs.

In this role you will greet donors, process and track donations, keep the donation area clean and organized, assist with loading and unloading trucks, and help with production tasks as needed, while ensuring safety and accuracy.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Must be able to pass pre-employment background check.
• Able to work a flexible schedule including weekends, holidays, and evenings.

Responsibilities

• Provide donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive, where applicable.
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials andPickup services for heavy items.

Skills

English communication

Basic computer skills

Basic math skills

Pre-employment background check

Education

High School Diploma or pursuing

Job description

About the Role

Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays, and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds
• Occasionally lift and move up to 100 pounds
• Stand for extended periods
• Walk, reach, climb, balance, stoop, kneel, and crouch as needed
• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Positive donor feedback
• Clean and organized donation area
• Meeting daily production goals
• Strong team collaboration
• Reliable attendance and punctuality
• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.