Donation Processing Associate

The Salvation Army North & Central Illinois Division; Port Huron (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

The Salvation Army is seeking a Donations Processing Associate at its Michigan Port Huron area store. This part-time role with 25 hours weekly focuses on donor service, donation processing, and maintaining an orderly donation area.

Responsibilities include greeting donors, processing donations, loading trucks, and guiding donors on materials and pickup options. Candidates should have a high school diploma (or pursuing) and be able to pass a background check; weekend/evening availability is

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills are necessary for donation processing and receipting.
• Must pass pre-employment background check; flexible schedule including weekends and evenings.

Responsibilities

• Greet donors and provide exceptional donor service.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive where applicable.
• Support production processes as needed by the center.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials and information about pickup services for heavy items.

Skills

Strong English communication

Basic computer skills

Basic math skills

Flexible schedule including weekends &

Education

High School Diploma or currently pursuing

Job description

Donations Processing Associate - The Salvation Army

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Pay Rate: $13.73 per hour

Status: Part-time, 25 hours per week

About The Role

Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds
• Occasionally lift and move up to 100 pounds
• Stand for extended periods
• Walk, reach, climb, balance, stoop, kneel, and crouch as needed
• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Positive donor feedback
• Clean and organized donation area
• Meeting daily production goals
• Strong team collaboration
• Reliable attendance and punctuality
• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.