Donation Processing Associate

The Salvation Army North & Central Illinois Division; Chicago (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

The Salvation Army North & Central Illinois Division in Chicago, IL is seeking a Store Backroom Attendant. This role is the first contact for donors, blending customer service with donation processing to support Salvation Army programs.

You will greet donors, process donations, maintain the donation area, and assist with loading/unloading trucks while safeguarding items and guiding donors on pickup services.

Qualifications

• Ability to greet donors and provide assistance
• Accurate donation processing and tracking
• Maintain a clean, organized donation area
• Safeguard donated materials and equipment
• Report any incidents or injuries in the donation area
• Guide donors on acceptable materials and pickup services

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Customer service

Donations processing

Donation area upkeep

Job description

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Location:

2270 N Clybourn Ave, Chicago, IL 60614

Pay Rate:

$17.05

Status:

Full Time/ 40 Hours

About The Role

Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items