Donation Outreach Coordinator

LifeNet Health; New Jersey; Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

LifeNet Health is seeking a Donation Outreach Coordinator in New Jersey. You will provide compassionate donation and grief support to families, advocate for eye and tissue donations, secure authorizations, and ensure accurate documentation.

You will coordinate with funeral homes, hospitals, and eye banks, manage donor referrals, and assess donor suitability while maintaining quality checks on legal documents.

Qualifikationen

• Experience providing counseling, bereavement and/or crisis support or donation outreach in an OPO/tissue environment.

Aufgaben

• Provide compassionate donation and grief support to families in crisis.
• Advocate for eye, tissue, research, and education donation opportunities; secure authorizations and complete required documentation.
• Conduct Donor Risk Assessment Interviews and coordinate with funeral homes, eye banks, hospitals, and donor families.
• Manage donor referrals, verify registry status, access hospital EMRs, evaluate donor suitability and perform quality checks on legal documents.
• Triaging calls and electronic communications to prioritize urgent needs and ensure smooth operations.

Kenntnisse

Bereavement counseling

Crisis intervention

Donor outreach

Ausbildung

HS Diploma or GED; AS degree

Jobbeschreibung

How You Will Make An Impact

At LifeNet Health, as the Donation Outreach Coordinator, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance our mission of Saving Lives, Restoring Health, and Giving Hope. Through your daily work, you will contribute to innovative solutions, operational excellence, and meaningful outcomes that support donors, patients, healthcare providers, and our communities. Whether driving strategic initiatives, improving processes, supporting customers, advancing research, developing talent, or ensuring quality and compliance, your contributions will help strengthen our ability to transform lives and shape the future of regenerative medicine.

How You Will Make An Impact

At LifeNet Health, as the Donation Outreach Coordinator, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance our mission of Saving Lives, Restoring Health, and Giving Hope. Through your daily work, you will contribute to innovative solutions, operational excellence, and meaningful outcomes that support donors, patients, healthcare providers, and our communities. Whether driving strategic initiatives, improving processes, supporting customers, advancing research, developing talent, or ensuring quality and compliance, your contributions will help strengthen our ability to transform lives and shape the future of regenerative medicine.

What You Will Do

The role provides compassionate and professional donation and grief support by engaging families in crisis, advocating for eye, tissue, research, and education donation opportunities, securing authorization, completing all required documentation accurately, and conducting thorough Donor Risk Assessment Interviews while maintaining effective communication with funeral homes, medical examiners, eye banks, hospitals, and donor families. It also manages donor referrals by responding to opportunities from multiple partners, verifying registry status, accessing hospital EMRs, evaluating donor suitability, and performing quality checks on legal documents. Additionally, the position assesses and triages incoming calls and electronic communications, prioritizing urgent needs and routing inquiries appropriately to ensure smooth operations and a positive experience for all stakeholders.

What You Will Bring

• 3 years with HS Diploma/GED or 1 year with AS degree - working with families through counseling, bereavement and/or crisis intervention or experience with donation approach experience in an OPO/Tissue environment

Pay Transparency Statement

The salary range displayed represents the national base salary range for this position and is provided in good faith to support pay transparency. For positions located in designated higher-cost labor markets, a geographic pay adjustment may apply above the posted range for eligible positions according to LifeNet Health's current policy. Final compensation will be determined based on factors such as work location, relevant experience, skills, qualifications, and internal equity. Total compensation may also include bonuses, benefits, and other rewards that are not reflected in the posted salary range.

LifeNet Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.