Donation Operations Trainee: Barcoder & Loader

Goodwill Industries of Southern NJ and Philadelphia; Ocean Township (NJ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

PTO/Holidays

Discounts

Credit Union

Voluntary Benefits

Mylo

Job summary

Goodwill Industries of Southern NJ and Philadelphia is seeking a Warehouse/Donations Associate to manage donation intake, process items, and assist customers in a fast-paced environment. The role requires safety compliance, organization, and teamwork across store operations.

The candidate should be comfortable operating a pallet jack and forklift, may assist with furniture loading, and participate in cross-training programs to support store productivity and growth.

Qualifications

• Customer service ability to greet donors and ensure a positive experience.
• Reliability and dependable performance in a fast-paced donation center.
• Safety awareness to follow PPE, dress code, and hazards rules.
• Honesty and integrity in handling donations and customer interactions.
• Accountability for duties and reporting injuries or hazards.
• Ability to work under pressure in a busy retail/donation setting.
• Clear English communication for instruction and signatures.
• Willingness to work flexible hours including nights and weekends.
• Attention to accuracy in labeling and processing donations.
• Teamwork to assist various store operations as needed.

Responsibilities

• Accepts all donations from customers and provides a positive customer experience.
• Wear PPE and follow dress code at all times; keep donations area clean and organized.
• Greet every donor and acknowledge those waiting; offer receipts at donation start.
• Assist with loading furniture or other items for customers.
• Presents and obtains signatures on waivers for furniture purchases.
• Operates pallet jack, forklift safely, and conducts daily safety checks.
• Sorts donations into correct categories and maintains production area.
• Maintain clean, hazard-free work areas; report injuries or hazards promptly.
• Perform cross-training as Barcoder and Processor Trainee to support growth.
• Regular attendance and willingness to assist in other store areas.

Skills

Customer service

Reliability

Safety awareness

Honesty/Integrity

Accountability

Work under pressure

English communication

Flexibility

Attention to detail

Teamwork

Tools

Pallet jack

Forklift operation

Pump jack

Double stacker

Job description

Goodwill Industries of Southern NJ and Philadelphia is seeking a Warehouse/Donations Associate to manage donation intake, process items, and assist customers in a fast-paced environment. The role requires safety compliance, organization, and teamwork across store operations.

The candidate should be comfortable operating a pallet jack and forklift, may assist with furniture loading, and participate in cross-training programs to support store productivity and growth.