Donation Operations Trainee: Customer Care & Safety

Goodwill Industries of Southern NJ and Philadelphia; Brick Township (NJ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

PTO

Job summary

Goodwill Industries of Southern NJ and Philadelphia is seeking a Donation Associate to greet donors, process donations, and maintain a clean, organized donations area. You will assist customers loading items and ensure safety rules are followed in all operations.

The role requires attention to detail, reliability, and the ability to work in a fast-paced environment. Training on barcoding and processing will be provided to support growth and productivity.

Qualifications

• Customer service skills to greet donors and handle queries
• Safety awareness to follow PPE and safety procedures
• Reliability and accountability in a fast-paced donation center
• Ability to work with donors and volunteers in a team setting
• Attention to detail in sorting and labeling donations

Responsibilities

• Greet donors and provide a positive customer experience
• Accept donations and label outgoing items accurately
• Sort donations into correct categories and keep area organized
• Assist customers with loading furniture or large items
• Operate pallet jack and forklifts safely and complete safety inspections

Skills

Customer service

Safety awareness

Reliability

Accountability

Attention to detail

Tools

Pallet jack

Forklift

Job description

Goodwill Industries of Southern NJ and Philadelphia is seeking a Donation Associate to greet donors, process donations, and maintain a clean, organized donations area. You will assist customers loading items and ensure safety rules are followed in all operations.

The role requires attention to detail, reliability, and the ability to work in a fast-paced environment. Training on barcoding and processing will be provided to support growth and productivity.