Customer Service & Donations Trainee

Goodwill Industries of Southern NJ and Philadelphia; Ocean Township (NJ); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Goodwill Industries of Southern NJ and Philadelphia is seeking a dedicated Donation-Utility Associate/Barcoder to process transactions, support merchandising, and assist customers at the Ocean Township location. You will handle register duties, participate in round-up promotions, stock the sales floor, and contribute to a clean, organized store environment.

The role requires reliable, flexible individuals who can work nights or weekends as needed and communicate effectively in English.

Qualifications

• Customer service ability to meet customer needs and resolve issues.
• Honesty and integrity in handling money and transactions.
• Reliability and punctual attendance for shifts.
• Ability to communicate in English clearly, both verbal and written.
• Flexibility to work nights, weekends, and variable hours.

Responsibilities

• Process register transactions, handle money, count drawer, and request Round-Up donations.
• Stock and maintain sales floor with merchandise; ensure neat, organized store.
• Assist customers with questions and direct them to resources for job training initiatives.
• Perform opening/closing procedures and maintain store cleanliness and safety.
• Use store phones and paging systems; make timely announcements.

Skills

Customer Service

Honesty/Integrity

Reliability

Attention to Detail

English Communication

Teamwork

Flexibility

Problem Solving

Education

High school diploma or equivalent

Tools

Cash register systems

Job description

Goodwill Industries of Southern NJ and Philadelphia is seeking a dedicated Donation-Utility Associate/Barcoder to process transactions, support merchandising, and assist customers at the Ocean Township location. You will handle register duties, participate in round-up promotions, stock the sales floor, and contribute to a clean, organized store environment.

The role requires reliable, flexible individuals who can work nights or weekends as needed and communicate effectively in English.