Donation Experience Specialist (Part-Time)

Kroc Center; Cedar Rapids, Northern (IA, KY); Hybrid; USD 14,000 - 19,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Cedar Rapids, IA is hiring a part-time Donation Attendant. You will greet donors, process donations, and maintain the donation area while supporting pickup services for heavy items.

This role requires a friendly, customer-focused individual who can work evenings, weekends, and holidays as scheduled. Paid training will cover donation processes, production standards, and store procedures, with ongoing coaching from store leadership.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English communication

Flexibility

Team interaction

Education

High School Diploma or currently pursuing

Tools

Basic computer skills

Job description

The Salvation Army Thrift Store in Cedar Rapids, IA is hiring a part-time Donation Attendant. You will greet donors, process donations, and maintain the donation area while supporting pickup services for heavy items.

This role requires a friendly, customer-focused individual who can work evenings, weekends, and holidays as scheduled. Paid training will cover donation processes, production standards, and store procedures, with ongoing coaching from store leadership.