Donation Experience Associate - Part-Time, Flexible Schedule

Mykroc; Ames (IA); On-site; USD 14,000 - 20,000; Part time

Benefits offered by this job

Voluntary Life Insurance

Pension & 403(b)

12 Sick Days

10 Vacation Days

8 Paid Holidays

Employee Discount

Job summary

The Salvation Army Thrift Store in Ames, IA is seeking a part-time Donation Attendant. You will be the first point of contact for donors, greet them, assist with questions, and help process and track donations while keeping the area clean, organized, and ready for customers and pickups.

The role includes lifting up to 50 pounds, flexible scheduling including weekends and evenings, and completion of paid training.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Donor service

Customer service

Basic math

Communication

Education

High School Diploma

Job description

The Salvation Army Thrift Store in Ames, IA is seeking a part-time Donation Attendant. You will be the first point of contact for donors, greet them, assist with questions, and help process and track donations while keeping the area clean, organized, and ready for customers and pickups.

The role includes lifting up to 50 pounds, flexible scheduling including weekends and evenings, and completion of paid training.