Donation Experience Specialist

Memphis Goodwill Industries Inc; Hernando (MS); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill Industries Inc in Hernando, MS is seeking a dedicated Manual Labor teammate to support donation processing and customer service. The role involves greeting donors, unloading donations, and maintaining a safe, organized workspace.

Responsibilities include assisting customers with loading large items, tagging and stocking, and following safety rules. Training may be provided by TLC/ATL as needed.

Responsibilities

• Greets donors within 10 seconds of arrival in a prompt, friendly and courteous manner.
• Assist donors with the unloading of donations from vehicles, trailers, etc.
• Offer and provide tax receipts to donors.
• Maintains accurate daily counts of donations.
• Process donations according to GGC Processing Procedures.
• Use proper safety procedures when lifting heavy items, handling sharp items, chemicals and wrapping fragile items.
• Maintains a neat, clean, and organized donation drive-through and work area.
• Reviews and utilizes current Consumer Product Safety Commission Recall publications to prevent unsafe items from being sold in the store.
• Assist customers with loading furniture and other large items.
• Remove large, purchased items from sales floor, properly tag, and store items in the appropriate will-call section for customer pick-up.
• Assists truck driver with loading and unloading truck.
• Assist with cleaning and maintain the cleanliness of the sales floor and restrooms.
• Always adheres to Memphis Goodwill safety rules.
• Attends in-service and related training as assigned by TLC.
• Other duties as assigned by the TLC and/or ATL.

Job description

Memphis Goodwill Industries Inc in Hernando, MS is seeking a dedicated Manual Labor teammate to support donation processing and customer service. The role involves greeting donors, unloading donations, and maintaining a safe, organized workspace.

Responsibilities include assisting customers with loading large items, tagging and stocking, and following safety rules. Training may be provided by TLC/ATL as needed.