Donor Greeter & Donation Assistant

Memphis Goodwill INC; Hernando (MS); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill INC in Hernando, MS is seeking staff to support donation intake, unloading donations, and assisting customers with loading furniture and other large items. You will greet donors, provide tax receipts, maintain counts, and ensure safety procedures are followed while handling fragile items and equipment, under supervision.

This role emphasizes adherence to safety rules, proper tagging, and smooth operation of the donation drive-through and sales floor, with ongoing training

Qualifications

• Assist donors with unloading donations from vehicles.
• Provide tax receipts to donors.
• Maintain accurate daily counts of donations.
• Process donations according to processing procedures.
• Follow proper safety procedures when lifting heavy items.

Responsibilities

• Greets donors within 10 seconds of arrival in a prompt, friendly and courteous manner.
• Assist donors with the unloading of donations from vehicles, trailers, etc.
• Offer and provide tax receipts to donors.
• Maintains accurate daily counts of donations.
• Process donations according to GGC Processing Procedures.
• Use proper safety procedures when lifting heavy items, handling sharp items, chemicals and wrapping fragile items.
• Maintains a neat, clean, and organized donation drive-through and work area.
• Assist customers with loading furniture and other large items.
• Remove large, purchased items from sales floor, properly tag, and store items in the appropriate will-call section for customer pick-up.
• Assists truck driver with loading and unloading truck.
• Assist with cleaning and maintain the cleanliness of the sales floor and restrooms.
• Always adheres to Memphis Goodwill safety rules.
• Attends in-service and related training as assigned by TLC.
• Other duties as assigned by the TLC and/or ATL.

Skills

Customer service

Heavy lifting

Safety procedures

Job description

Memphis Goodwill INC in Hernando, MS is seeking staff to support donation intake, unloading donations, and assisting customers with loading furniture and other large items. You will greet donors, provide tax receipts, maintain counts, and ensure safety procedures are followed while handling fragile items and equipment, under supervision.

This role emphasizes adherence to safety rules, proper tagging, and smooth operation of the donation drive-through and sales floor, with ongoing training