Donation & Customer Experience Associate

Kids for the Future; Port Saint Joe (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Goodwill Retail Store in Port Saint Joe, FL is seeking a Donation Attendant. You will deliver excellent customer service to donors and shoppers, assist in receiving donations, issue tax receipts, count inventory, and transport goods within the store.

The role requires standing, lifting up to 50 pounds, and the ability to work Thursday through Saturday plus two additional days. A high school diploma is preferred, and reliable transportation is needed.

Qualifications

• Good work ethic and customer service are essential.
• Ability to follow instructions and work with policies.

Responsibilities

• Provide world class customer service to donors and customers.
• Greet donors and customers promptly and courteously.
• Assist with unloading donations and transporting goods using carts or dollies.
• Issue tax receipts and thank donors for support.
• Maintain accurate counts of donations and report to store management.
• Keep the work area clean, safe, and organized.
• Prepare items for shipment and move items to the sales floor.
• Adhere to store policies and participate in training.

Skills

Customer service

Teamwork

Reliable transportation

Safety awareness

Education

High School Diploma or equivalent

Tools

Pallet jack operation

Dollies/hand trucks

Job description

Goodwill Retail Store in Port Saint Joe, FL is seeking a Donation Attendant. You will deliver excellent customer service to donors and shoppers, assist in receiving donations, issue tax receipts, count inventory, and transport goods within the store.

The role requires standing, lifting up to 50 pounds, and the ability to work Thursday through Saturday plus two additional days. A high school diploma is preferred, and reliable transportation is needed.