Donation Coordinator

ADP, Inc.; Portland (OR); On-site; USD 28,000 - 30,000; Full time

Job summary

MedCure, Inc. is seeking a Weekend Night Shift Donation Coordinator in Portland, OR to support donation and end-of-life coordination services. The role requires handling referrals, guiding grieving families, and coordinating with funeral homes and hospice providers during non-traditional hours.

This structured, protocol-driven position emphasizes emotional steadiness, clear communication, and reliable execution of donation processes while working nights and weekends.

Qualifications

• Comfort speaking with grieving families.
• Ability to follow structured protocols.
• Strong computer skills.
• Customer service, regulated customer service, patient intake, healthcare administration or equivalent call center experience preferred. HIPAA experience a nice to have.

Responsibilities

• Respond to incoming donor referrals by phone and fax.
• Speak with families to explain the donation process with empathy and clarity.
• Coordinate logistics with funeral homes, hospice programs, and hospitals.
• Enter and maintain accurate donor documentation in internal systems.
• Ensure all required forms and compliance steps are completed.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time PORTLAND, Portland, OR, US

Salary Range: $20.00 To $22.00 Hourly

Donation Coordinator- Supporting donation and end-of-life coordination services.

Weekend Night Shift

MedCure, Inc. coordinates whole body donations that help physicians train, researchers innovate, and healthcare improve. We work closely with families, hospice providers, and medical institutions to ensure each donor’s decision is handled with dignity, care, and professionalism during a deeply personal time.

This role supports families during donation decisions outside traditional business hours. You will handle incoming referrals, guide grieving families, coordinate with funeral homes and hospice providers, and ensure donation processes are handled with compassion and precision.

This is structured, protocol-driven work performed under supervision. Nights and weekends require emotional steadiness, strong communicationskills, and reliability.

WhatYou’llDo

• Respond to incoming donor referrals by phone and fax
• Speak with families to explain the donation process with empathy and clarity
• Coordinate logistics with funeral homes, hospice programs, and hospitals
• Enter and maintain accurate donor documentation in internal systems
• Ensure all required forms and compliance steps are completed

What This Job Requires

• Comfort speaking with grieving families
• Ability to follow structured protocols
• Strong Computer Skills
• Customer Service Representative, regulated customer service, patient intake, healthcare administration orequivalent call center experience preferred. HIPAA experience a nice to have
• Primarily seated office role
• 10 lb lifting occasionally
• Training will be M-F 9-5:30pm, after completion available shifts include
  • Friday- Monday, day and night schedule available. 10hours per day..