Donation Center Retail Associate

Land of Lincoln Goodwill Industries, Inc.; United States; Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Land of Lincoln Goodwill Industries, Inc. is seeking a friendly Retail Associate to represent our mission in every customer interaction. You will handle donations, pricing, merchandising, and cash register transactions with integrity and a positive attitude.

This role requires teamwork, basic math, and the ability to work in a fast-paced environment while upholding our standards for quality and confidentiality. Training provided; growth opportunities within Retail Operations.

Qualifications

• Must be able to provide friendly customer service and handle donations with care.
• Ability to operate cash register and complete transactions accurately.
• Experience with merchandising and pricing is a plus.

Responsabilités

• Provide excellent customer service to all stakeholders
• Performs all register transactions accurately
• Maintain cash register stock level according to standards
• Follow general housekeeping standards
• Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing
• Understand and achieve quotas to meet sales goals
• Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
• Merchandise sales floor when needed
• Recovering to maintain sales floor product levels and to keep the store cleaned and organized
• Perform janitorial and housekeeping duties as assigned
• Ensure product is properly merchandised (Sized and categorized)
• Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
• Check, accept, unload, and process donations from the customer using GRATIS at the door
• Accurately maintain daily donation records
• Unload and load trailers and straight trucks according to standards
• Perform opening and closing donation door procedures
• Unload, inspect, sort, and process donated goods following the current LLGI SOP
• Grade by using quality specifications, sort into appropriate bins, price according to SOP, and assign to the staging area
• Transport stock to and from workstations
• Effectively manage time to ensure that work is completed efficiently and in accordance with production standards
• Assume responsibility and accountability for the completion of job duties to meet production goals
• Contribute to team success by involving others in work processes, decisions, and actions
• Assist processors in swapping full equipment with empty ones to expedite operations
• Help price furniture and keep it going from the door directly to the sales floor
• Assist in cutting cardboard and filling the cardboard gaylords
• Demonstrates professionalism, integrity, and ethical behavior
• Maintains confidentiality of information related to LLGI operations, financial matters, and personnel matters
• Follow LLGI safety guidelines
• Understands and follows LLGI policies and procedures.
• Embraces the mission, vision, and values of LLGI.
• Place product into proper containers for placement on the sales floor.
• Effectively pull product from the floor to meet specifications before transferring to the warehouse
• The ability to work in a team environment
• Other duties as assigned

Connaissances

Customer service

Cash handling

Merchandising

Basic math

Teamwork

Formation

Age 16+

Description du poste

Land of Lincoln Goodwill Industries, Inc. is seeking a friendly Retail Associate to represent our mission in every customer interaction. You will handle donations, pricing, merchandising, and cash register transactions with integrity and a positive attitude.

This role requires teamwork, basic math, and the ability to work in a fast-paced environment while upholding our standards for quality and confidentiality. Training provided; growth opportunities within Retail Operations.