Donations & Retail Operations Specialist

Goodwill-Industries; La Porte (IN); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Goodwill-Industries is seeking a motivated Retail Associate to efficiently receive, sort, price, tag, and stock donations. You will ensure smooth flow from donation drop-off to sales floor, while delivering excellent customer service to donors and shoppers.

The role requires strong attention to detail, ability to work quickly in a fast-paced environment, and adherence to donation policies. Teamwork and safety awareness are essential for success.

Qualifications

• Excellent customer service skills to engage donors and shoppers.
• Strong attention to detail when sorting, pricing, and stocking donated items.
• Ability to work effectively in a fast-paced retail environment.
• teamwork and communication with store staff.
• Knowledge of donation policies and safety procedures.

Responsibilities

• Greet customers and donors, provide friendly service and answer inquiries.
• Sort, price, tag, and stock donated items; keep stockroom organized.
• Process purchases using POS, handle cash and balance cash drawer as needed.
• Maintain Kaizen/continuous improvement of workflow and efficiency.
• Collaborate with team and supervisors to support store operations.

Skills

Customer service

Attention to detail

Teamwork

Safety awareness

Donation policy knowledge

Tools

PPE usage

Material handling equipment

Job description

Goodwill-Industries is seeking a motivated Retail Associate to efficiently receive, sort, price, tag, and stock donations. You will ensure smooth flow from donation drop-off to sales floor, while delivering excellent customer service to donors and shoppers.

The role requires strong attention to detail, ability to work quickly in a fast-paced environment, and adherence to donation policies. Teamwork and safety awareness are essential for success.