Donation Center Attendant (46166)

Paycom; Mobile (AL); On-site; USD 17,000 - 24,000; Full time

Job summary

GOODWILL GULF COAST in Mobile, AL is seeking a Donation Center Attendant (ADC) to support the donation center operations. The role includes handling donations, assisting donors, and maintaining center cleanliness in a fast-paced setting.

The position may be part-time or full-time with a Sunday-Saturday shift from 8am to 8pm. Salary is listed as $15.00 per hour, and occasional duties at a nearby Goodwill store may apply.

Qualifications

• Must be able to interact cordially and productively with a variety of people.
• Must be able to market Goodwill and explain the mission to the general public.
• Must be able to take initiative and work well with little supervision.
• Must be able to work a flexible schedule including nights and weekends.
• Must possess excellent organizational and communication skills.
• Must be at least 18 years old.

Responsibilities

• Provides customer service to donors, handling and sorting donations.
• Unloads donations from the donors’ vehicle and accepts donations left outside the store.
• Keeps an accurate count of donations.
• Sorts donations into designated equipment areas.
• Maintains a clean, organized work center at the end of each shift.
• Ensures appearance of donation area meets Goodwill standards.
• Offers donor tax receipts and records daily donor counts.
• Coordinates with truck drivers and assists with loading when they arrive.
• Completes daily reports, including in/out logs and zip code reports.
• Monitors supplies and reports needs to supervisor.
• Sorts and pairs sellable shoes and sorts belts and purses.
• Opens and closes donation center, reports arrival times and closures to dispatcher.
• May work one day a week at a Goodwill store location.
• Adheres to all company policies and procedures.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Flexibility

Work independently

Education

High School diploma or GED

Job description

Job Details: Job Location: Airport Dawes ADC - Mobile, AL 36608, Position Type: Full Time, Education Level: None, Salary Range: $15.00 - $15.00 Hourly, Travel Percentage: None, Job Shift: Sunday-Saturday 8am -8pm , GOODWILL GULF COAST

Job Description

TITLE: Donation Center Attendant (ADC) DATE WRITTEN: 12/2024

DEPARTMENT: Donated Goods

SUPERVISED BY: Manager ADC Operations/Director of Donated Goods Growth and Logistics

SUPERVISES: n/a

STATUS: Non-exempt, Part-time or Full-time

Mission Contribution: Providing funding for our mission services operation.

Function: Providing customer service to donors, handling and sorting donations.

Essential Functions

• Ensures World Class donor and customer service, greeting customers within 10 seconds and providing friendly service and information.
• Assists with unloading donations from the donors’ vehicle and takes in donations left outside of store.
• Keep an accurate count of donations.
• Sorting donations into designated equipment.
• Ensures a clean and empty work center at the end of each shift.
• Ensures the image of the exterior and interior of the donation area are maintained to Goodwill standards.
• Offers a “Donor Thank You” tax receipt, and completes daily donor count. .
• Coordinates with truck drivers and helps the actual loading of the trucks, when they arrive.
• Completes daily reports, including in and out log and zip code reports.
• Monitors and reports to immediate supervisor, any needed supplies, including first aid supplies, containers, bins, and paperwork.
• Sorts and pairs sellable shoes and sorts belts and purses
• Empties donation box at the beginning and end of every shift. Records accurate count of donations in box as well as count of donations left outside center and donation box 3 bags/boxes = 1 donation.
• Opens and closes donation center reporting to the dispatcher arrival time and any time other than scheduled lunch or breaks that the donation center will be closed.
• May be required to work one day a week at a Goodwill store location.
• Maintains adherence to all company policies and procedures.
• Other duties as assigned.

Skills, knowledge and abilities

• Must be able to interact cordially and productively with a variety of people.
• Must be able to market Goodwill and explain the mission to the general public.
• Must be able to take initiative and work well with little supervision.
• Must be able to work a flexible schedule including nights and weekends.
• Must possess excellent organizational and communication skills.
• Ability to function in a hectic work environment with occasional periods of high stress.

Experience and Education Requirements

• High School diploma or GED preferred, but not required.
• Prior work experience in the service industry preferred.
• Must be at least 18 years old.

Physical Requirements

• Ability to engage in frequent bending, stretching and stooping.
• Ability to engage in prolonged standing, walking and twisting.
• Ability to push equipment on wheels weighing 50 lbs. to 150 lbs.
• Ability to lift and carry objects weighing up to 25 lbs. frequently and 75 lbs. with assistance occasionally.
• Ability to use fingers, hands and wrists, repetitively.

Working Conditions

Considerable physical exertion. Exposure to soiled and damaged donated goods materials. Exposure to a variety of weather conditions (extreme heat, cold, rain, etc.).

Critical Performance Factors

• Customer Service
• Safety/Accident Prevention
• Image
• Speed and quality of sorting and processing goods