Donation Center Associate - Friendly Service & Handling

Goodwill Industries of Greater New York and Northern New Jersey; Bound Brook (NJ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Time off

Health benefits

Parental leave

Life insurance

Transit benefits

Job summary

Goodwill Greater New York and Northern New Jersey is seeking a Thrift Store Donation Attendant. You will be the first point of contact for donors, ensuring a smooth donation process, receiving and sorting donations, and maintaining a clean, safe work environment.

This role requires strong customer service, attention to detail, and the ability to lift up to 50 pounds. Training is provided for safety procedures and equipment handling.

Qualifications

• Must be able to lift, push, and pull up to 50 pounds.
• Strong customer service skills
• Attention to detail and safety-conscious

Responsibilities

• Greet donors and assist with unloading donations.
• Answer donor questions about Goodwill and donation guidelines.
• Keep records of donor counts and volume; submit daily to supervisors.
• Assess, sort and price donations according to guidelines.
• Provide tax receipts and thank donors for contributions.
• Maintain a clean, organized, and safe donation area.
• Follow safety procedures, including proper lifting techniques and equipment handling.
• Assist with loading and unloading trucks as needed.
• Operate a pallet jack to move donations (Certification preferred)
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.

Job description

Goodwill Greater New York and Northern New Jersey is seeking a Thrift Store Donation Attendant. You will be the first point of contact for donors, ensuring a smooth donation process, receiving and sorting donations, and maintaining a clean, safe work environment.

This role requires strong customer service, attention to detail, and the ability to lift up to 50 pounds. Training is provided for safety procedures and equipment handling.