Thrift Store Associate — Donor Service & Merch Prep

Goodwill Industries of Greater New York and Northern New Jersey; Prospect Park (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous time off policy

Health, wellness, and financial resources

Robust health benefits

Retirement matching programs

Transit and commuter benefit

Job summary

Goodwill Industries of Greater New York and Northern New Jersey is seeking a Thrift Store Associate in Pequannock, New Jersey. This full-time position requires sorting and grading donations, providing customer service, and following safety protocols. The role supports a diverse donor population and contributes to Goodwill's mission to unlock the good in communities.

Ideal candidates should have a high school diploma and experience in customer service or retail. The position offers generous time off and robust health benefits, including medical and retirement matching programs.

Qualifications

• Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.
• Comfortable performing physical tasks, including lifting, sorting, and standing for extended periods.

Responsibilities

• Sort, grade, and inspect donations for quality and condition.
• Tag and price merchandise according to company standards.
• Provide excellent customer and donor service, including accepting donations and issuing receipts.
• Support Goodwill’s mission by maximizing efficiency and productivity.

Skills

Customer service experience

Ability to follow safety procedures

Basic communication skills

Teamwork skills

Education

High school diploma or equivalent preferred

Job description

Goodwill Industries of Greater New York and Northern New Jersey is seeking a Thrift Store Associate in Pequannock, New Jersey. This full-time position requires sorting and grading donations, providing customer service, and following safety protocols. The role supports a diverse donor population and contributes to Goodwill's mission to unlock the good in communities.

Ideal candidates should have a high school diploma and experience in customer service or retail. The position offers generous time off and robust health benefits, including medical and retirement matching programs.