Donation Center Associate - Friendly, Fast-Paced Retail

Goodwill North Central Texas; Mansfield (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill North Central Texas in Mansfield is seeking a Retail Donation Attendant (Small) to greet donors, process donations, and issue receipts. This full-time role requires opening availability across store hours (7 days a week, 8 AM–7 PM) and the ability to work with donors in a friendly, efficient manner.

Responsibilities include sorting donations per guidelines, tracking receipts, moving items with pallet-jacks and hand trucks, and keeping donation areas clean.

Qualifications

• A minimum of 1 year of experience in a work or educational setting demonstrating the ability to interact positively with the public or team is required.
• One year of customer service experience dealing with the public is preferred.
• Ability to meet production quotas. Must be proficient in basic math, able to read and write; operate computerized equipment, tablets, receipt printer; use pushcart, hand truck, pallet-jack, barrels, boxes; and make decisions based on quality of donated products.

Responsibilities

• Accept donated goods from donors in a friendly and courteous manner and provide receipt.
• Sort donations according to set guidelines; track and record goods received; use material handling equipment to move/transport, and sort donations.
• Maintain interior and exterior donation areas clean and organized; properly load and unload company trucks and trailers.
• Assist with all general cleaning functions of store; other duties as assigned.
• Open availability of schedule preferred (store open 7 days a week, 8 AM through 7 PM).

Skills

Customer service

Public interaction

Math proficiency

Reading & writing

Basic computer skills

Tools

Receipt printer

Tablets

Pushcart

Hand truck

Pallet-jack

Job description

Goodwill North Central Texas in Mansfield is seeking a Retail Donation Attendant (Small) to greet donors, process donations, and issue receipts. This full-time role requires opening availability across store hours (7 days a week, 8 AM–7 PM) and the ability to work with donors in a friendly, efficient manner.

Responsibilities include sorting donations per guidelines, tracking receipts, moving items with pallet-jacks and hand trucks, and keeping donation areas clean.