Donation Attendant Full Time

Goodwill of Central and Northern Arizona; Chandler (AZ); On-site; USD 17,218 - 24,523; Full time

Benefits offered by this job

Total Rewards package after 60 days

Job summary

Goodwill of Central and Northern Arizona is seeking a store team member to lead an excellent customer and brand experience while promoting sales. You will receive donations, label items, and assist customers with loading and unloading furniture or items from vehicles.

This position requires strong customer service, forklift certification, and English proficiency; 18+ and ability to pass background checks apply. Retail duties and safety compliance are part of daily work.

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.

Responsibilities

• Accept donations from customers and provide outstanding service.
• Label Gaylords correctly.
• Offer receipts to donors for donations.

Skills

Excellent customer service

English proficiency

Job description

Overview

1850 E. Chandler Blvd. Chandler Arizona, 85225. Starting Pay: $15.15 Hourly.

Position Description

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor.

Essential Duties and Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross train in other store positions as business needs.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• Excellent customer service skills
• Ability to pass a forklift certification class
• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen, where applicable for position

Benefits and Rewards

• Comprehensive Total Rewards package after 60 days: medical plans, HRA, dental plans, vision plan, 401K, life insurance, EAP, Paid Time Off (PTO) including sick and vacation, paid holidays.

Equal Opportunity and Accessibility

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals are considered without regard to race, color, religion, sex, national origin, disability, military status, age, genetic information, or any other category protected by applicable laws.

Individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. For assistance or accommodation, contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail].