Donation Attendant Full Time

Goodwill of Central and Northern Arizona; Lakeside (AZ); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K

Life insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is seeking an onsite team member who leads a strong customer and brand experience. You will receive donations, label items, ensure tax receipts, and assist customers with loading and unloading while upholding safety practices.

You will work to keep merchandise organized, cross-train in store duties, and contribute to a positive, compliant retail environment with a focus on reliable attendance and core company values.

Qualifications

• Excellent customer service skills.
• Forklift certification is required.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Receives all donations from customers and provides outstanding service.
• Labels Gaylords correctly.
• Ensures a receipt is offered to each donor.
• Inquires about hazardous donations and provides disposal locations.
• Writes up sales tickets and signs for furniture and large items.
• Assists customers with loading/unloading to/from vehicles.
• Maintains merchandise placement and production room organization per standards.
• Safely operates pallet jack and walkie stacker as needed.
• Commits to safety inspections and equipment rules.

Skills

Excellent customer service

English literacy

Tools

Forklift certification

Job description

20 E White Mountain Blvd Pinetop-Lakeside Arizona, 85935, Starting Pay: $15.15 Hourly

Position Description

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and placing items in the appropriate location in the production room or sales floor.

Essential Duties and Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross train in other store positions as business needs.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• Excellent customer service skills
• Ability to pass a forklift certification class
• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen, where applicable for position

Benefits

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Equal Opportunity Employer

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Accommodation for Disabilities

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

Contact

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.