Dontation Attendant Full Time

Goodwill Industries International, Inc.; Northern (KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K

Life insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a Store Team Associate to support donation intake, customer service, and sales in a busy retail environment. You will help receive donations, label items, and ensure receipts are offered to donors.

You will also assist customers with loading, maintain stock organization, and follow safety rules. Forklift certification may be required; 18+ and a background check are standard requirements for this role.

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Accept donations from customers and provide outstanding customer service.
• Label items accurately.
• Provide a receipt to each donor.
• Identify hazardous donations and direct proper disposal when needed.
• Create sales tickets and signs for large items like furniture and electronics.
• Assist customers with loading/unloading merchandise from vehicles.
• Maintain organization of merchandise and production area per standards.
• Operate pallet jack and walkie stacker safely.
• Perform daily safety inspections on equipment.
• Follow safety rules and wear appropriate safety gear.
• Provide floor care duties as needed at the store.
• Cross-train in other store positions as needed.
• Maintain regular in-person attendance.
• Model Goodwill core values: Trust, Collaboration, Engagement, Ownership, Innovation.

Skills

Customer service

Forklift certification

English proficiency

Age 18+

Background check

Job description

1990 McCulloch Blvd Lake Havasu Arizona, 86403, Starting Pay :$15.15 Hourly

Position Description

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor.

Essential Duties and Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers.
• Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross train in other store positions as business needs.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• Excellent customer service skills
• Ability to pass a forklift certification class
• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen, where applicable for position

Benefits

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 3 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K Traditional and Roth Plans
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays

These are just a few highlights of our key benefit offerings!

Mission

Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities.

Core Values

Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other.

Equal Opportunity Employer Statement

Goodwill of Central and Northern Arizona is an equal opportunity employer.

Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws.

Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.