Donation Attendant - FT

Goodwill of the Olympics & Rainier Region; Port Angeles (WA); On-site; USD 35,000 - 40,000; Full time

Job summary

Goodwill of the Olympics & Rainier Region in Port Angeles, WA is seeking a Full Time Donation Attendant to help process and sort community donations and provide receipts as needed.

The role includes keeping donation areas clean, assisting with unloading and loading trucks, and training on Gaylord and pallet use. Strong customer service is essential to greet donors and answer questions.

Qualifications

• Excellent customer service skills.
• Ability to handle donations and receipts accurately.
• Willingness to train on Gaylord and pallet use.
• Ability to assist with unloading/loading of trucks.

Responsibilities

• Process and sort donations from the community.
• Accept donations and issue receipts as necessary.
• Keep donation indoor/outdoor areas clean and organized.
• Assist in unloading/loading of trucks and/or trailers.
• Greet donors and provide receipts when requested.
• Determine which donations are acceptable and communicate decisions politely.
• Maintain all required records and deliver to supervisors or drivers as scheduled.

Job description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Right now our Port Angeles, WA store is seeking a Full Time Donation Attendant!

Hourly Rate: $17.13 per hour

Position Summary:

As a member of the Goodwill production team, Donation Attendants will be responsible for processing and sorting the donations provided by our community.

Essential Duties and Responsibilities:

• Accepting donations from donors and issues receipts as necessary
• Keeps donation indoor/outdoor areas clean, neat, and free of debris
• Training on Gaylord and pallet use will be provided
• Assists in the unloading/loading of trucks and/or trailers

Customer Service

• Must possess exceptional customer service skills: greets donors, carries donations from donor’s vehicle to the center, and provides donor receipt if requested.

Determining Acceptable Donations

• Exercises good judgement in determining which donations are acceptable while communicating that decision to the customer effectively and politely as possible.

Record Keeping

• Maintains all required records and delivers them to supervisors or drivers as scheduled.