Donation Attendant - FT

Goodwill; Lakewood (WA); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Vacation

Paid Holidays

Paid sick leave

Employee discounts

Career growth

Job summary

Goodwill Lakewood, WA is seeking a Full Time Donation Attendant to join our production team. The role processes and sorts donations from the community and supports the store’s operations on a daily basis.

You will handle donation intake, maintain clean work areas, assist with unloading and loading, and provide excellent customer service to donors while following company procedures and safety standards. This position offers an hourly rate of $17.13 and opportunities for growth within our mission

Qualifications

• Desire to succeed and show up to every shift.
• Ability to be a vital part of a team as well as work individually.
• Has a positive attitude.
• Exceptional analytical, judgment, decision-making and communications skills.

Responsibilities

• Accepting donations from donors and issues receipts as necessary.
• Keeps donation indoor/outdoor areas clean, neat, and free of debris.
• Training on Gaylord and pallet use will be provided.
• Assists in the unloading/loading of trucks and/or trailers.
• Must possess exceptional customer service skills: greets donors, carries donations from donor’s vehicle to the center, and provides donor receipt if requested.
• Exercises good judgement in determining which donations are acceptable while communicating that decision to the customer effectively and politely as possible.
• Maintains all required records and delivers them to supervisors or drivers as scheduled.

Skills

Teamwork

Customer service

Communication

Analytical skills

Positive attitude

Job description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Right now our Lakewood, WA store is seeking a Full Time Donation Attendant!

Hourly Rate: $17.13 per hour

Position Summary: As a member of the Goodwill production team, Donation Attendants will be responsible for processing and sorting the donations provided by our community.

Essential Duties and Responsibilities: The Donation Attendant responsibilities include the following and other duties as assigned:

• Accepting donations from donors and issues receipts as necessary
• Keeps donation indoor/outdoor areas clean, neat, and free of debris
• Training on Gaylord and pallet use will be provided
• Assists in the unloading/loading of trucks and/or trailers

Customer Service

• Must possess exceptional customer service skills: greets donors, carries donations from donor’s vehicle to the center, and provides donor receipt if requested.

Determining Acceptable Donations

• Exercises good judgement in determining which donations are acceptable while communicating that decision to the customer effectively and politely as possible.

Record Keeping

• Maintains all required records and delivers them to supervisors or drivers as scheduled.

Location(s)

Lakewood , Washington , United States

Requirements

Qualifications/Basic Job Requirements:

• Desire to succeed and show up to every shift
• Ability to be a vital part of a team as well as work individually
• Has a positive attitude
• Exceptional analytical, judgment, decision-making and communications skills
• Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus

We Have You Covered! Benefits Offered:

• M/V/D & Life Insurance for you and your dependents
• 401(k) Retirement Plan
• Vacation (1-4 Years: 80 hours annually)
• 10 paid Holidays annually
• 8 days prorated sick leave annually
• Access to Childcare Benefits through Upwards
• Parental leave covered by sick/vacation hours
• All employees receive merchandise discounts
• We strongly believe in promoting from within, and have multiple avenues for career growth

Supervisory Responsibilities: This position has no supervisory responsibilities.

Language Skills: Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Not required for this position.

Computer Skills: Not required for this position.

Other Skills and Abilities: Comprehensive understanding of all aspects of a Donation Attendant.

Certificates, Licenses, Registrations: Not required for this position.

Other Qualifications: Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.

Physical Demands: While performing the duties of this job, the employee is constantly required to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is regularly required to walk. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. Will constantly lift 1-15 pounds, frequently lift 15-20 pounds, and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Work Environment: The noise level in the work environment is usually moderate.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation.

At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees’ differences, and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors.

Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships.

At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply.

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.

Pay Rate Minimum

$17.13 per hour

Pay Rate Maximum

$17.13 per hour

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