Donation Attendant - Floater

Goodwill-Columbus-; Truro Township (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Goodwill Columbus is seeking a friendly Donation Attendant to welcome donors and help process donations at our center. You’ll greet donors, unload vehicles, sort items, and ensure a clean, safe site that supports our job-training and employment programs in the community.

Ideal candidates are reliable, punctual, and able to work outdoors in varying weather. No prior experience is required, and we’ll train the right person to join a mission-driven team focused on making a difference.

Qualifications

• Friendly and professional communication with donors.
• Customer service mindset to assist donors.
• Ability to work independently and as part of a team.
• Reliability, punctuality, and safety-consciousness.
• Stay organized in a fast-paced environment.
• Comfortable working outdoors in varying weather conditions.
• Ability to adapt to changing priorities and make sound decisions.

Responsibilities

• Greet and assist donors with a positive, customer-focused attitude.
• Help unload donations from vehicles and provide donation receipts.
• Sort donated items into designated categories for processing.
• Assist with loading and unloading donations as needed.
• Maintain a clean, organized, and safe donation site.
• Track donor activity and maintain accurate daily records.
• Follow safety guidelines and company procedures.
• Support team operations and complete other duties as assigned.

Skills

Communication

Customer service

Teamwork

Reliability

Organization

Outdoor work

Decision making

Adaptability

Education

No high school diploma or GED required

No prior experience required

Job description

Donation Attendant

Join Goodwill Columbus and Turn Donations Into Opportunities

As a Donation Attendant, you'll be the first friendly face donors meet when supporting Goodwill's mission. You'll help accept donations, provide outstanding customer service, and ensure items are processed efficiently so they can support job training and employment services throughout our community.

If you enjoy staying active, working outdoors, and helping people, we'd love to meet you.

What You’ll Do

• Greet and assist donors with a positive, customer-focused attitude


• Help unload donations from vehicles and provide donation receipts


• Sort donated items into designated categories for processing


• Assist with loading and unloading donations as needed


• Maintain a clean, organized, and safe donation site


• Track donor activity and maintain accurate daily records


• Follow safety guidelines and company procedures


• Support team operations and complete other duties as assigned

What We’re Looking For

• Friendly and professional communication skills


• Strong customer service mindset


• Ability to work independently and as part of a team


• Reliable, punctual, and safety-conscious


• Ability to stay organized in a fast-paced environment


• Comfortable working outdoors in varying weather conditions


• Ability to make sound decisions and adapt to changing priorities

Qualifications

• No high school diploma or GED required


• No prior experience required


• Retail, warehouse, customer service, or donation center experience is a plus, but we’ll train the right candidate

Physical Requirements

• Regular standing, walking, bending, reaching, pushing, and grasping


• Frequent use of hands and wrists for sorting and handling donations


• Ability to lift up to 30 pounds regularly and up to 50 pounds occasionally


• Ability to work both indoors and outdoors throughout the year


• Regular and dependable attendance required

Why Work at Goodwill Columbus?

When you join Goodwill Columbus, you’re doing more than accepting donations. Every donation you receive helps fund programs that create opportunities for individuals in our community.

• Meaningful work with a mission-driven organization


• Team-oriented environment


• Stable, year-round employment


• Opportunities for growth and development

Goodwill Columbus is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all team members.