Retail Associate - Donation Center Attendant

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; North Canton (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio, North Canton, OH is seeking an Attended Donation Center Attendant for a full-time, hourly role at $14.40 per hour. You will greet donors, issue receipts, and help run the donation site to agency standards.

The job emphasizes customer service, safety, and teamwork to support Goodwill’s mission. Responsibilities include opening/closing the ADC, counting donations, maintaining cleanliness, and assisting with transportation tasks when

Qualifications

• Friendly, donor-facing interactions are essential.
• Ability to greet, thank donors, and issue tax receipts.
• Ability to lift and carry up to 50 lbs and perform physical duties.

Responsibilities

• Open the ADC on schedule and secure it at day end.
• Greet donors promptly and unload donations, keeping daily counts.
• Hand donors receipts and close interactions with a positive message.
• Sort donations into categories and maintain site cleanliness.
• Order and manage supplies and report large items for pickup.
• Assist Transportation with deliveries and pickups when possible.

Skills

People skills

Customer service

Education

High school diploma or GED

Job description

Attended Donation Center Attendant: Goodwill Industries of Greater Cleveland & East Central Ohio

Location: North Canton, OH | Pay: $14.40 | Type: Hourly, Full-time

About The Job

Join us in making a meaningful impact in North Canton, Ohio! Be the friendly face and first point of contact for Goodwill at our donation centres. Donation Center Attendants play a vital role in creating a positive donor experience while supporting and sharing Goodwill's mission. As an ADC Attendant, you'll greet and thank donors, give them tax receipts, and keep the donation site running to agency standards.

Responsibilities

• Open the ADC each day on a regular schedule, and secure it at the end of the day
• Greet donors promptly and courteously (within 10 seconds), unload donations from vehicles, and keep accurate daily counts
• Hand every donor a receipt and end every interaction with "You changed a life today, Thank you!"
• Break down donations into categories
• Keep the drive-through and ADC site clean and up to image standards
• Order and maintain supplies, and keep them secure
• Tell your supervisor about large items that can't be stored at the ADC so a truck can pick them up
• Help the Transportation team with equipment deliveries and pickups when possible
• Attend in-service training as assigned
• Follow all safety policies

Qualifications

• Good people skills
• High school diploma or GED preferred

Benefits

• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees Who Work Full-time Are Also Eligible For

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Requirements

• Ability to wear a company uniform, including an identification badge
• Ability to lift and carry up to 50 lbs
• Ability to perform physical duties such as standing, walking, bending, reaching, and stair climbing

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.