Donation Assistant/Attendant

Arc Thrift Stores; Grand Junction (CO); On-site; USD 25,000 - 32,000; Full time

Job summary

Arc Thrift Stores in Grand Junction, CO is seeking a Donation Attendant to greet customers, process donated goods, and help with warehousing. This role involves year-round indoor/outdoor work, and requires reliable, energetic individuals who can handle physical tasks and maintain a positive attitude.

You will sort donations, keep the area clean and safe, provide receipts, and follow safety procedures while delivering friendly service to shoppers and donors alike.

Qualifications

• Customer service skills required.
• Ability to read and write in English.
• Able to use a phone, fax and basic computer skills.

Responsibilities

• Provide excellent customer service at all times.
• Accepts and sorts donated goods using racks, pallets or similar.
• Removes and discards trash from donated merchandise.
• Keep records: Daily Log, Daily Status Report and Pickup Schedule.
• Maintain a safe, clean, and organized work area.
• Keep interior and exterior of the building free of trash and debris.
• Maintain lawn and weed areas, mowing and spraying as needed.
• Provide customers with receipts and all required corporate handouts.
• Performs other duties as assigned by the Manager.

Skills

Customer service

English literacy

Independent work

Phone & computer basics

Effective communication

Organization

Problem solving

Flexible schedule

Education

No degree required

Job description

Summary

Works directly with customers by accepting donated goods, storage and warehousing

Position Description

Job Title Donation Attendant

04/2012

FLSA Status – Non-Exempt

Essential Duties And Responsibilities

• Provide excellent customer service at all times.
• Accepts and sorts donated goods by using Racks, Melons or Pallets.
• Removes and discards trash from donated merchandise.
• Keep records to include a Daily Log, Daily Status Report and Pickup Schedule.
• Maintains a safe, clean, and organized work area.
• Keeps the interior and exterior of the building free of trash and debris.
• Maintain the lawn and weeds by mowing and spraying these areas.
• Keep the public and distribution areas clear of snow.
• Provide customers with receipts and all required corporate handouts.
• Performs other duties and responsibilities as assigned by the Manager.

Qualifications

Knowledge, Skill and Ability

• Excellent Customer Service skills
• Ability to read and write in English.
• Ability to work independently.
• Able to use phone, fax and have some computer skills.
• Must be able to communicate effectively with customers and co-workers.
• Ability to organize one’s work station.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to work a flexible and variable work schedule to meet the demands of the work environment.

Education And/or Experience Required

• Customer Service, retail or warehouse experience is desired but not required.

Physical Demands

• Works inside and outside year round.
• While performing the duties of this job, the employee is regularly required to speak, hear, stand and move throughout the location.
• Use upper body strength to frequently lift and/or move up to 70 pounds.
• While performing the duties of this job, the employee will occasionally be exposed to dust, hazardous waste, and insects from donations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, working environment, and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.