Donation Center Attendant P/T

Goodwill of Southern New England; East Lyme (CT); On-site; USD 23,336 - 31,271; Part time

Benefits offered by this job

Tuition and gym reimbursement

Emergency assistance funds

Paid time off

Referral bonuses

Retirement plan contributions

Job summary

Goodwill of Southern New England in East Lyme seeks an employee to accept donated goods at the Donation Center. Responsibilities include greeting donors, sorting items, and maintaining cleanliness of the area.

Applicants should have at least a basic understanding of customer service and the physical ability to lift heavy items. The role offers hourly pay ranging from $16.94 to $22.70, along with benefits like tuition reimbursement and paid time off.

Qualifications

• Must be able to perform essential duties satisfactorily.
• No prior experience required; on-the-job training will be provided.
• Ability to engage effectively with customers.

Responsibilities

• Accept donations and issue receipts to donors.
• Sort and organize donated items in the center.
• Maintain cleanliness and safety of the Donation Center.

Skills

Ability to read and comprehend instructions

Ability to handle and lift items up to 100 pounds

Education

Less than high school education

Job description

Description

Pay: $16.94/Hour

Hourly Pay Range: $16.94 – $22.70

Benefits

• Tuition and gym reimbursement
• Emergency assistance funds
• Paid time off
• Referral bonuses
• Retirement plan contributions
• And more depending on position!

Summary

Performs generally routine duties in accepting donated goods at the Attended Donation Center. Works under the general supervision of the Lead Donation Center Attendant.

Essential Duties and Responsibilities

• Report amount of material in Donation Center and material outside Donation Center which needs to be removed by truck to supervisor at beginning of shift.
• Clean area surrounding Donation Center of donations left overnight and other debris. Cordially greet donors and accept goods donated. Assist donors by carrying material which is to be accepted and explaining material which cannot be accepted and why it must be refused. Provide a gift receipt form to the donor and maintain a copy.
• Sort textiles into storage boxes.
• Place paired shoes, small appliances and miscellaneous hard goods into carts.
• Place furniture at rear of Donation Center.
• Separate trash for trash receptacle.
• Secure Donation Center at end of shift and assure that area is clear of debris.

Other Duties

• Employee will be included on Alarm Responder Roster for assigned store/location. Must respond upon notification from alarm monitoring company, in‑person, to alarm calls that occur before/after typical hours of business operations. Employee must follow established procedures for responding to an alarm call and must have access to transportation to travel to/from store at such times. Employee must provide personal telephone and/or cell phone information in order to be available to receive alarm calls and must maintain ongoing phone service. Based on employment classification, employee will be paid in accordance with Agency Policy for time spent responding to alarm calls.
• Perform other related essential duties as required or assigned by supervisor.

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide.

Reasoning Ability

Ability to apply common sense understanding to carry out simple one‑or‑two‑step instructions. Ability to deal with standardized situations with only occasional or no variables.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee frequently is required to walk, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. The employee may be required to push crates (on wheels) that may weigh up to 600 pounds. Crates may be moved on flat or sloped surfaces. Specific examples of requirements to lift and/or move heavy objects will include, but not be limited to, the duties described below. The employee is regularly required to assist customers when unloading bags and boxes of donations from their vehicle. Employee may also be required to assist customers with handling of donations or purchases of large and heavy items such as furniture and appliances (e.g. microwave oven, television, computer equipment, etc.). Additionally, employee is required to place large objects in a crate or cart for disposal. A hand truck should be used whenever possible to move large/h​eavy objects. The assistance of additional staff must be sought when lifting such objects, whenever feasible, and proper lifting techniques must be applied.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate and typical of a busy retail environment.

Equal Opportunity Employer

Equal Opportunity Employer