Donation Assistant

Harbor-House-of-Central-Florid; Orlando (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Harbor House of Central Florida is seeking a Donation Assistant to manage the flow of in-kind donations and organize our donation center supporting domestic violence programs. You will coordinate scheduling, transportation, and inventories while maintaining donor relationships and confidentiality.

This role involves assisting with shelter coverage and participating in agency drives, ensuring efficient operations in a busy, mission-driven environment.

Qualifications

• Excellent communication and organizational abilities.
• Ability to establish and maintain effective working relations with partners and staff.
• Proficiency in Microsoft Office and basic database software.
• Ability to learn organization-specific software and content management systems.
• Strong written and verbal communication, and attention to detail.

Responsibilities

• Manage the flow of in-kind donations to support domestic violence services.
• Ensure the efficient operation of the donation center.
• Oversee logistics of donations, including donor communications.
• Coordinate donations through scheduling, loading/unloading, transporting, documenting, and organizing.
• Create and maintain inventory of items needed for programming and donated goods.
• Assist with third-party and agency in-kind drives and events.
• Maintain strong relationships with donors, partners, and colleagues.
• Uphold confidentiality and integrity in a shelter environment.
• Provide coverage for the shelter and its residents.
• Other duties as assigned.

Skills

Communication

Organization

Microsoft Office

Database skills

Prioritization

Education

High School Diploma or GED

Tools

CMS databases

Database software

Microsoft Office Suite

Job description

Description

JOB SUMMARY: The Donation Assistant will support the mission of empowering survivors of domestic violence by managing and organizing the in-kind donations that directly benefit our domestic violence programs.

ESSENTIAL FUNCTIONS:

• Manage the flow of in-kind donations to support domestic violence services.
• Ensure the efficient operation of the donation center.
• Oversee the logistics of donations of Harbor House, including communication with donors.
• Coordinate donations through scheduling, loading/unloading, transporting, documenting, and organizing.
• Creating and maintaining inventory of all items needed for programming and donated.
• Assist with third-party and agency in-kind drives and events.
• Maintain strong relationships with donors, partners, and colleagues.
• Uphold the confidentiality and integrity required in a domestic violence service environment.
• Provides coverage for the shelter and its residents.
• Other duties as assigned.

MARGINAL DUTIES

• This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to establish and maintain effective working relations with various community agencies, coalitions, and agency staff.
• Excellent communication, and organizational.
• Ability to work with a moderate noise level.
• Ability to effectively prioritize and work independently with little or no supervision.
• Ability to manage in a manner conductive to high productivity.
• Ability to work in an environment with many interruptions.
• Proficiency in basic to intermediate computer skills, including Microsoft Office and database software.

Requirements

PHYSICAL REQUIREMENTS:

• Frequently standing, sitting, and walking.
• Some stooping, lifting and bending.
• Talking, hearing, seeing, repetitive motions.
• These requirements may not be all inclusive. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

MINIMUM REQUIREMENTS:

• Education: High School diploma/GED preferred.
• Experience: Minimum of 1 year of administrative support experience preferred. Experience in warehouse operations and transportation is a plus.
• Discretion: Professional experience may be substituted for formal education at the discretion of the Chief Executive Officer.
• Licensing: Valid Florida Driver's License with a clean record for the past 5 years. Must be 21 years or older to meet agency insurance requirements.
• Skills: Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Ability to learn organization-specific software, including databases and content management systems. Strong professional writing and communication skills. Ability to manage multiple priorities in a fast-paced environment with attention to detail.
• Training Requirements: Completion of CORE Competency training within 90 days of hire. Additional mandatory training is required on an annual basis per Agency Policies & Procedures.